Never too early for a bah humbug

I propose that there is nothing more demotivating than spending 200 cell phone minutes with Micro$oft customer support and still not having your problem solved. Now I don't even feel like drinking, thanks a lot Bill. Weak.

While they promise unlimited free phone support, there is no mention of word 'competent' anywhere to be seen. Uninstalling then reinstalling the program?! Wow, that was worth not being able to talk to anyone on my phone for the rest of the month. They're just lucky technology hasn't advanced to the point where I can deliver an electronic punch to the throat.